What Our FAQ Covers — and How to Use It
We built this page around the real questions we see most often. You'll find straight answers on opening an account, verifying your identity, and how deposits move through PayPal, Venmo, and Play+ prepaid cards. Each section sticks to one topic so you can land on the answer without scrolling through unrelated copy. If something changed on your account — a pending withdrawal,
a login issue, an unrecognized charge — start here before reaching out to support. For anything not covered, our live chat team can pull up your account directly. Players in Denver can reach the lobby from a mobile browser without downloading anything; account access works the same way on desktop. We update these answers when our processes change, so the information here
reflects how things actually work right now, not a generic template.
- PayPal
- Venmo
- Play+